All products available at the daruk-emelok.hu online store or shop are new, marketed in Hungary with an official product warranty and a service network in Hungary.

For the warranty and guarantee responsibility of daruk-emelok.hu the stipulations in Civil Code and Government Regulation number 117/1991. (IX.10.) shall prevail. Our products assume the statutory guarantee of 12 months. Any warranty or guarantee time different from this will be otherwise indicated and/or indicated on the invoice, and on the accompanying warranty documents.

IMPORTANT

Requests for warranty problems, repairs or returns for products like this are only possible at our warehouse at 2151 Fót, Ybl Miklós u. 42. Please keep the box and accessories of the faulty devices, and if you bring back your faulty product like this, if it is in stock, we will immediately provide a replacement product regardless of the duration of the repair work. (It might be a good idea to enquire by phone)

Your warranty claim is only valid together with the detailed list of components on the original invoice, so please make certain you keep these documents. We are unable to replace lost warranty papers. Any subsequent correction, deletion or alteration, or writing false data on the warranty papers will result in its invalidation.

Conditions invalidating our warranty responsibility:

  • Including damage caused by improper transportation, storage, external influences of force, natural disaster (e.g. lightening, power surge)
  • Improper handling, external intervention
  • Faults caused by badly installed, illegal software or virus
  • Natural wear and tear